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Conflict avoidance is a set of behaviors aimed at preventing or minimizing disagreement with another person. These behaviors can occur before the conflict emerges (e.g., avoiding certain topics, changing the subject) or after the conflict has been expressed (e.g., withholding disagreement, withdrawing from the conversation, giving in).
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.
A balanced equilibrium is created when there is an increase in affiliative behavior, notably a decrease in avoidance. All nonverbal behaviors contribute to maintaining balance but researchers focus mostly on three nonverbal behaviors of intimacy and their relationship, which include eye contact, physical proximity and need for affiliation. [1]
Defensive behaviors are carried out when a person feels threatened during communication and hence the need to defend him or herself. [1] Supportive communication is important as humans interact, as people need to feel a connection with other people. [2] Gibb believes that there are times and places when to use his methods of communication.
For example, autistic social psychologists Damian Milton and Devon Price have suggested the behavior should not be considered pathological. They view PDA as an example of individual autonomy or self-advocacy. [40] Alternative names like rational demand avoidance (RDA) [41] or pervasive drive for autonomy [42] [43] have been proposed and used.
Communication is often seen as crucial to maintaining a healthy relationship, and the way one resolves conflict is important to maintaining healthy relationships. [7] Thomas and Kilmann proposed five modes of conflict management, developed from 1960 to 1975, which can be used to handle particular conflicts. [2]
Communication avoidance can be seen when people lead their lives in a way that avoids any communication as it would bring them discomfort. For example, they will avoid jobs that involve a lot of communication or choose to live in areas where the chances of communication opportunities are lower.