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"It has improved the whole boarding process, so you see less crowding at the gate," American Airlines senior vice president of airport operations told CBS News. Industry experts praised the move ...
A total of ten groups, ranging from from ConciergeKey members to basic economy, will usually start boarding one by one in the 30 to 50 minutes before a flight’s scheduled departure using a ...
Boarding group. Eligible travelers. ConciergeKey. ConciergeKey status members. Group 1. Active duty U.S. military (with military ID) First-class tickets
Gate lice is a pejorative term used to describe a phenomenon observed among air travelers where passengers gather in front of boarding gates before their designated boarding time. [ 1 ] [ 2 ] [ 3 ] The term has gained recognition within the community of frequent flyers, particularly on platforms such as Flyertalk . [ 1 ]
Families, for example, might be booked on several different reservations across more than one group, he said. Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to continue boarding.
American Airlines' new boarding tech might stop you at now over 100 airports. ... Seth Miller, editor and founder of air travel experience analysis site PaxEx.aero, said he can see the benefits of ...
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
Image source: Getty Images. Traveling can be fun and exciting, especially when you get to do it with the people you love. But traveling as a family with kids takes extra effort and planning.