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Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
To get your repair or replacement, you’ll need to book an appointment at an Apple store or authorized Apple service provider (an outfit that meets the company’s repair standards). When your ...
Before November 2014, the Apple Certified Macintosh Technician did not cover the Retina MacBook Pro lineup, as well as all Macs released after 2012. To repair a Late-2013 13-inch MacBook Pro with Retina Display, one must be an Apple Certified Macintosh Technician and pass an exam for repairing 13-inch Retina MacBook Pros (Late 2013 to Early 2015).
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories.
uBreakiFix is an American chain of electronic repair shops, founded in 2009 with over 832 locations in 2016 across the United States and the Caribbean. [1] [2] [3] They are most commonly known for repairing all kinds of household electronics. [4] In August 2019, uBreakiFix was acquired by Asurion, LLC, an insurance company. [5]
Founded as a software company, Haddock has been an Apple-authorized dealer and computer repair shop since 1984, the year the Macintosh computer was released. [1] Company founder and CEO Richard Haddock served on Apple's reseller advisory board for over ten years. [2] He is a member and one of the founders of the Apple Specialist Marketing ...
In August 2019, Apple announced a program where independent repair shops may have the ability to buy official replacement parts for Apple products. Several operators became Authorized under their "IRP" program but many smaller repair operators avoided the option due to legally onerous burdens.
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