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Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Search and Recover It's fast and easy to use, and even data lost years ago can be recovered.
We’d be happy to welcome you back! We have everything you need from email, to identity protection, to computer security and more. Take control of your digital life by contacting our customer service team. • AOL: If you have an active account, visit the AOL Plans page. Otherwise, call 1-800-827-6364. • AOL Canada: 1-888-265-4357
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