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A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
This means the relay operator may not warn victims, even when they suspect the call is a scam. MCI said about one percent of their IP Relay calls in 2004 were scams. [65] Tracking phone-based relay services is relatively easy, so scammers tend to prefer Internet Protocol–based relay services such as IP Relay. In a common strategy, they bind ...
Captioned telephony is the streaming of real-time text captions in parallel with speech on a phone call. This is used by people who are hard of hearing to allow them to have the full benefit of listening as best they can, hearing all the intonation etc. in speech, yet have the captions for those words they cannot hear clearly enough.
IP relay is accessible through the internet and allows the person to communicate by text. When a user calls someone, there is a third party person, called a communication assistant (CA), who will receive the user's call and the IP relay will go from the caller's computer to the other person's phone.
Caller A THANK YOU FOR USING TEXT RELAY SERVICE. GOODBYE Note: TTYs use only capital letters except when there are computer screens. Note: In the UK, Text relay service used to be called typetalk (RNID) but have since merged with the phone line using the dialling prefix 18001 (TTY) or the 18002 (voice relay). The emergency line is 18000 (TTY).
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Text over IP (or ToIP) is a means of providing a real-time text (RTT) service that operates over IP-based networks. [1] It complements Voice over IP ( VoIP ) and Video over IP. Real-time text is streaming text that is transmitted as it is produced, allowing text to be used conversationally. [ 2 ]