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Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
Client implementation of the Remote Desktop Protocol; allows a user to securely connect to a computer running Terminal Services (Remote Desktop on Windows XP and Server 2003) and interact with a full desktop environment on that machine, including support for remoting of printers, audio, and drives.
WS-Discovery is enabled by default in networked HP printers since 2008. [ 1 ] [ 2 ] WS-Discovery is an integral part of Windows Rally technologies and Devices Profile for Web Services . The protocol was originally developed by BEA Systems , Canon , Intel , Microsoft , and WebMethods .
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
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While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
A remote access service (RAS) is any combination of hardware and software to enable the remote access tools or information that typically reside on a network of IT devices. A remote access service connects a client to a host computer, known as a remote access server. [ 1 ]