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While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
Client implementation of the Remote Desktop Protocol; allows a user to securely connect to a computer running Terminal Services (Remote Desktop on Windows XP and Server 2003) and interact with a full desktop environment on that machine, including support for remoting of printers, audio, and drives.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
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Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.
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One form of remote administration is remote desktop software, and Windows includes a Remote Desktop Connection client for this purpose. Windows XP comes with a built-in remote administration tools called Remote Assistance and Remote Desktop, these are restricted versions of the Windows Server 2003 Terminal Services meant only for helping users ...