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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Packet loss - Wikipedia

    en.wikipedia.org/wiki/Packet_loss

    Per the end-to-end principle, the Internet Protocol leaves responsibility for packet recovery through the retransmission of dropped packets to the endpoints - the computers sending and receiving the data. They are in the best position to decide whether retransmission is necessary because the application sending the data should know whether a ...

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  6. Internet outage - Wikipedia

    en.wikipedia.org/wiki/Internet_outage

    Electronic information stand without an internet connection, at Schiphol Airport, Netherlands. An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, [1] police or security services actions [2] or errors.

  7. Intermittent fault - Wikipedia

    en.wikipedia.org/wiki/Intermittent_fault

    The product was analyzed or tested to confirm the failure, but “a failure or fault” could be not found. A common example of the NFF phenomenon occurs when your computer “hangs up”. Clearly, a “failure” has occurred. However, if the computer is rebooted, it often works again. The impact of NFF and intermittent failures can be profound.

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. AOL Help

    help.aol.com/articles/Connection-problems-with...

    AOL Help