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The user account is not linked to a Microsoft account. I decided this morning to try the Mail app instead of using OWA. (N.B. I have office 365 apps installed on the PC as well, including Outlook that is setup to use the same account, though I had been hoping to get rid of that if Mail works).
Recently got a new windows laptop 11. The mail app only lets me add 1 outlook email, 1 work email but when i try to add another hotmail email it says ''account already exists''.
This tutorial video will show you step by step how to solve the “Account already exists” problem in the Windows 10 or Windows 11 Mail app. /account-already-e...
First, let’s verify whether the email account is already configured in Outlook. Follow these steps: Open Outlook. Go to File > Account Settings > Email tab. Check if the email address you’re trying to add is listed there. If it’s not, proceed to the next step. Create a New Outlook Profile:
If you have confirmed that your email is a Microsoft account, you can access it by following these steps: Go to the Microsoft account sign-in page and enter your email address and password. If you have forgotten your password, you can reset it by clicking on Forgot password?
When adding a mailbox to Outlook for Mac, you might encounter the error “Account already exists”. This error occurs because you’ve tried to add a shared mailbox through the main “Add email account” window. STATUS: WORKAROUND. Close the error window and return to the main Accounts window.
It appears there is a conflict with the Microsoft Account (which of course has it’s own mail, calendar, and contacts), and a separate account with the same e-mail address. To resolve this, I restarted the machine, and logged in using a different account.
On your keyboard, press Windows + I (to open Settings). Choose Accounts. Click Email & app accounts. Remove the said account if it's listed in there. In addition, you may also remove the other email accounts listed just to make sure that the Mail app will not read any other accounts.
When I open the mail app it asks me to add an account, I click add and I enter all my details then I get a message telling me that the account is already added and it takes me back to the add account screen and I can't access my mail.
Have no problem adding my Gmail account but keep getting the following message when I try to set up my Outlook email - "Account already exists. There's already an account set up to use *******@outlook.com (Outlook).