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In 2008, Athenahealth introduced athenaCommunicator to manage phone calls. [23] Since then, the product has evolved into a suite of "patient engagement services," including a patient portal, patient self-scheduling solution, and live operator service to better help patients to schedule appointments, reschedule appointments, and make payments.
The major shortcoming of most patient portals is their linkage to a single health organization. If a patient uses more than one organization for healthcare, the patient typically needs to log on to each organization's portal to access information. This results in a fragmented view of individual patient data. [3]
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Centricity was introduced in 2003 with two applications, Centricity EMR and Centricity Physician Office - Practice Management. The products were acquired by what was then GE Medical Systems in 2002 [ 2 ] and 2003 [ 3 ] respectively, and released future versions of both products under the Centricity name.
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Jonathan S. Bush (born March 10, 1969) [1] is an American technology entrepreneur, best known as the cofounder and former chief executive officer of athenahealth, a Watertown, Massachusetts-based healthcare technology company founded in 1997.
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