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  2. Telephone banking - Wikipedia

    en.wikipedia.org/wiki/Telephone_banking

    The service can be provided using an automated system, using voice recognition capability, DTMF technology, or by live customer service representatives. In India, a variation of telephone banking utilizing missed call numbers assigned to specific tasks (such as checking balances or performing money transfers) is offered by major banks. [3] [4]

  3. Bank Mandiri - Wikipedia

    en.wikipedia.org/wiki/Bank_Mandiri

    PT Bank Mandiri (Persero) Tbk. PT Bank Mandiri (Persero) Tbk or Bank Mandiri, headquartered in Jakarta, [2] is the largest bank in Indonesia in terms of assets, loans and deposits. [3] Total assets as of 2022, were 1.992 Trillion rupiah (around US$133 Billion). As of 2022, Bank Mandiri is the largest bank in Indonesia by total assets.

  4. Payment card number - Wikipedia

    en.wikipedia.org/wiki/Payment_card_number

    Payment card numbers are composed of 8 to 19 digits, [1] The leading six or eight digits are the issuer identification number (IIN) sometimes referred to as the bank identification number (BIN). [2]: 33 [3] The remaining numbers, except the last digit, are the individual account identification number. The last digit is the Luhn check digit.

  5. Credit card - Wikipedia

    en.wikipedia.org/wiki/Credit_card

    v. t. e. A credit card is a payment card, usually issued by a bank, allowing its users to purchase goods or services, or withdraw cash, on credit. Using the card thus accrues debt that has to be repaid later. [1] Credit cards are one of the most widely used forms of payment across the world. [2]

  6. Mega International Commercial Bank - Wikipedia

    en.wikipedia.org/wiki/Mega_International...

    Mega International Commercial Bank. The Mega International Commercial Bank (Chinese: 兆豐國際商業銀行; pinyin: Zhàofēng Guójì Shāngyè Yínháng; Pe̍h-ōe-jī: Tiāu-hong-kok-chè-siong-gia̍p-gîn-hâng) is the second largest bank in Taiwan by tier 1 capital and a subsidiary of Mega Financial Holding Company. It has 108 branches ...

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...