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Organizational memory can only be applied if it can be accessed. To make use of it, organizations must have effective retrieval systems for their archives and members with good memory recall. Its importance to an organization depends upon how well individuals can apply it, a discipline known as experiential learning or evidence-based practice .
An example of this would be an organization continuing to submit a form, even after the law requiring that document has been repealed, for fear of legal consequences that no longer exist. Institutional memory may also have influence on organizational identity , choice of individuals, and actions of the individuals interacting with the institution.
Both corporate amnesia and organizational memory are part of the new vocabulary associated with the broader discipline known as Knowledge Management (KM) under the even wider umbrella of the Information Age. In its conception, organisational memory (OM) consists of the institution's documentation, objects and artifacts, that are stored in the ...
In the theory of organisational learning, [4] routines serve as a sort of memory, especially of uncodified, tacit knowledge. In strategic management, especially in the resource-based view of firms, organisational routines form the microfoundations of organisational capabilities [5] and dynamic capabilities. [6]
The big deal of organizational memory is its availability to be used and re-used. It could represent a competitive advantage but its value is often underestimated because of the complexity to calculate it, even though sometimes employee's, customer's, supplier's, capital's and top management's memory values are budgeted. [102]
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In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.