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The U.S. Department of Transportation said it also fined the same airlines more than $7 million for delaying refunds so long that they violated consumer-protection rules. The largest U.S. airlines ...
Government regulations in Europe and the United States mandated that airlines refund fares when flights are cancelled, but in many cases airlines have instead offered vouchers or travel credits that must be used by the end of the year. (Some airlines have extended the voucher window to May 2022.)
On 26 April, Singapore Airlines flew their fleet of Airbus A380 aircraft to Alice Springs in Australia's Northern Territory for indefinite long-term storage. On 13 February 2020, South African Express, owned by South African Airways entered the Business Rescue process, a local form of bankruptcy protection. [186]
The 2023 winter holiday season took off smoothly for most U.S air travelers. Despite a record number of passengers taking to the air, the flight cancellation rate was a low 0.8 percent, according ...
Travel demand is near pre-pandemic levels, but airline staffing shortages have caused an increase in delays, cancellations and angry customers. In response to air travel service complaints, the U ...
Complaints from airline passengers, which soared in 2020, are up by over 500 percent, according to a new report.