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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
You'll also have options to delete it (it will either "delete forever," or it will be sent to your Trash, which you can empty at another time), move it to another folder or create a filter to make ...
Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.
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Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Open the folder or Inbox where your message is located. 2. Select the boxes next to the messages you want deleted. 3. Click the Delete icon. ... Click the Trash ...