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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
The iOS mobile operating system developed by Apple has had a wide range of bugs and security issues discovered throughout its lifespan, including security exploits discovered in most versions of the operating system related to the practice of jailbreaking (to remove Apple's software restrictions), bypassing the user's lock screen (known as lock screen bypasses), issues relating to battery ...
For all hardware devices, following the included ninety-day telephone and online support, and one-year hardware warranty, buying AppleCare for a MacBook computer or Apple displays extends both support and hardware to three years. [6] Additionally, buying AppleCare for iPods and other iOS devices can extend both support and hardware to two years.
Apple is blaming a software bug and other issues tied to popular apps such as Instagram and Uber for causing its recently released iPhone 15 models to heat up and spark complaints about becoming ...
Apple touted many of said features at Monday's Glowtime event, which also featured hardware announcements ranging from an Apple Watch that can go scuba diving to a new button on the iPhone 16 that ...
A diagnostic program (also known as a test mode) is an automatic computer program sequence that determines the operational status within the software, hardware, or any combination thereof in a component, a system, or a network of systems. Diagnostic programs ideally provide the user with guidance regarding any issues or problems found during ...
iPhone users have been urged to download a new update immediately. The update was pushed out by Apple to iPhones and iPads after a major security vulnerability was found in the devices.