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Customers have a dedicated premier relationship manager, global 24-hour access to call centres, free banking services, and preferential rates. A HSBC Premier customer receives the HSBC Premier services in all countries that offer HSBC Premier, without having to meet that country's qualifying criteria ("Premier in One, Premier in All"). [185]
In 2010, HSBC was rated the worst in customer advocacy by Forrester Research, which asked bank customers to rank their banks. In the national survey of approximately 4,500 banking customers assessing the top 50 banks, in answer to the question: "My financial provider does what’s best for me, not just its own bottom line," HSBC set a new all ...
In April 2008, HSBC confirmed the loss of unencrypted data disks containing life insurance policy details for 370,000 customers. [18] In February 2011 HSBC sent a letter dated 11 February to an unknown number of recipients, stating that they were "writing to inform you of the potential compromise of some of your former account information with us."
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Number of banks in the top 100 by total assets [1] Rank Country Number 1 China: 20 2 United States: 12 3 Japan: 8 4 France: 6 South Korea: 6 United Kingdom: 6 7 Canada: 5 Germany: 5 8 Australia: 4 Brazil: 4 11 Netherlands: 3 Singapore: 3 Spain: 3 14 India: 2 Italy: 2 Russia: 2 Sweden: 2 Switzerland: 2 19 Austria: 1 Belgium: 1 Denmark: 1 Finland: 1
Hang Seng Bank Limited (Chinese: 恒生銀行有限公司) is a Hong Kong–based banking and financial services company with headquarters in Central, Hong Kong.It is one of Hong Kong's leading public companies in terms of market capitalisation and is part of the HSBC Group, which holds a majority equity interest in the bank.
First Direct (styled first direct) is a telephone and internet based direct retail bank, which is division of HSBC UK Bank plc based in the United Kingdom.First Direct has headquarters in Leeds, England, and has 1.9 million customers. [1]
HSBC's shares were flat on Tuesday, while the FTSE 100 index slipped 0.6%. HSBC shares have risen 12% in the last year, underperforming a 33% gain in Europe's benchmark STOXX index of banks ...