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2. Report abuse or spam on AOL

   help.aol.com/articles/report-abuse-or-spam-on-aol

   Abusive or offensive conduct on AOL. We want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken.

3. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated. What AOL communications look like • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail , depending on the type of email you received.

4. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an email claiming to be from AOL, but it's not marked this way, it's likely the email is fake and you should immediately delete it.

5. Recognize a hacked AOL Mail account

   help.aol.com/articles/recognize-a-hacked-aol...

   Review your AOL Mail settings. Hackers may change the settings in your AOL Mail account to disrupt your inbox or get copies of your emails. Access your mail settings and make sure none of your info or preferences were changed without your knowledge. Things to look for include: • Email filters • Display name • Email signature • Blocked ...

6. Is that a scam? How to recognize and report fraudulent ... - AOL

   www.aol.com/scam-recognize-report-fraudulent...

   Contact your bank or credit card company if you paid a scammer to report a fraudulent charge. If you sent cash by mail, contact the U.S. Postal Inspection Service and ask them to intercept the ...

7. Follow These Steps if You’ve Been Hacked

   www.aol.com/products/blog/follow-these-steps-if...

   Thankfully, most financial institutions offer fraud protection where you aren’t responsible for unauthorized activity. Be sure to also check for any changes to your contact information.

8. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

9. Use AOL Certified Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-aol-certified-mail

   AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details.