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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...
Dice (stylized as DICE) is a ticketing software company based in London, United Kingdom. [1] Its web and mobile technology products enable users (often referred to by the company as fans) [2] to search, browse and buy tickets to all kinds of live events, including concerts, festivals, comedy shows and other types of performances or talks.
CrowdSurge was founded by Matt Jones in 2008, [4] and he and Hogarth said they decided to merge the two companies to correct “a massive inefficiency in the market.” [5] Songkick had systems to detect ticket resellers, reduce the incentive for reselling (e.g., by creating general admissions areas, rather than assigned seats) and make it ...
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
Online ticket brokering is the resale of tickets through a web-based ticket brokering service. Prices on ticket brokering websites are determined by demand, availability, and the ticket reseller. Tickets sold through an online ticket brokering service may or may not be authorized by the official seller.
Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles. RT has many ways to highly customize creating and updating tickets, owners, dependencies, custom everything, and workflows. A web interface is available for both logged in users and guest/customer/end ...
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Sabre Global Distribution System, owned by Sabre Corporation, [1] is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators.
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