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It is included in Microsoft Enterprise Mobility + Security (EMS) suite [6] and Microsoft Office 365 Enterprise E5, [7] which were both succeeded by Microsoft 365 in July 2017. [8] [9] Microsoft 365 Business Premium licenses also include Intune and EMS. Microsoft Intune is a cloud-based endpoint management solution.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and ...
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This initially included support for text and voice communications. [7] On November 11, 2014, Microsoft announced that Lync would be renamed Skype for Business in 2015, also adding support for video calls with Skype users. [8] On September 22, 2015, Skype for Business 2016 was released alongside Office 2016. On October 27, 2016, the Skype for ...
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