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A personal conflict involves a conflict between two people, most often from a mutual dislike or personality clash. [2] According to Boston University FSAO, "Causes for workplace conflict can be personality or style differences and personal problems such as substance abuse, childcare issues, and family problems.
The issue of personality clashes in the workplace is controversial. According to the Australian government, the two types of workplace conflicts are when people's ideas, decisions or actions relating directly to the job are in opposition, or when two people just don't get along. [6]
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Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
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Ergophobia has both physical and psychological symptoms associated with fear and avoidance of the work environment. A study focused on burnout among teachers concluded that those experiencing ergophobia performed significantly worse on a physical health index compared to their colleagues.