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  2. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  3. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    The Thomas–Kilmann Conflict Mode instrument consists of thirty pairs of statements. For each pair, the respondent must choose either the A or B item (for example, one item depicts collaborating while the other item describes avoiding).

  4. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  5. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    While it is widely applied in clinical and lay contexts, and very limited research generally shows the technique to be effective in conflict resolution and increasing empathy, psychologists generally do not consider it to have the same standing as evidence-based practices such as cognitive-behavioral therapy. This is due to the low amount of ...

  6. Dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Dispute_resolution

    Some use the term dispute resolution to refer only to alternative dispute resolution (ADR), that is, extrajudicial processes such as arbitration, collaborative law, and mediation used to resolve conflict and potential conflict between and among individuals, business entities, governmental agencies, and (in the public international law context ...

  7. De-escalation - Wikipedia

    en.wikipedia.org/wiki/De-escalation

    De-escalation refers to the methods and actions taken to decrease the severity of a conflict, whether of physical, verbal or another nature. It is the opposite of escalation. De-escalation may also refer to approaches in conflict resolution, by which specific measures are

  8. Barry Dorn - Wikipedia

    en.wikipedia.org/wiki/Barry_Dorn

    Dorn is a contributing author of the book Renegotiating Health Care: Resolving Conflict to Build Collaboration, [5] the first edition of which was the winner of the Center for Public Resources Institute for Dispute Resolution Annual Book Prize Award and the Book of the Year Award from the Journal of the American Nursing Association. Excerpts of ...

  9. Confidence-building measures - Wikipedia

    en.wikipedia.org/wiki/Confidence-building_measures

    Confidence-building measures between sovereign states for many centuries included the existence of and increased activities by embassies, which are state institutions geographically located inside the territory of other states, staffed by people expected to have extremely good interpersonal skills who can explain and resolve misunderstandings due to differences in language and culture which ...