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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Download attachments in AOL Mail

    help.aol.com/.../download-attachments-in-aol-mail

    Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments

  5. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Anti-virus protection software is disabled without your knowledge; Your mouse is randomly opening software or files without you directing it; Any of these scenarios can be scary if they happen to you.

  6. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    You don't have to be flying blind out there: Software like Malwarebytes Premium can help protect you from online scams and phishing schemes that are trying to steal your sensitive information.

  7. How to Block Annoying Emails for Good - AOL

    www.aol.com/news/block-annoying-emails-good...

    Experts explain how to block emails using your mail server, what to do if you receive a suspicious email, and why you get these annoying emails in the first place. Learn how to stop spam texts and ...

  8. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    Don't download or open suspicious mail. Don't click a link or open an email attachment in a suspicious looking email, even if it comes from a relative or friend (most likely their email has been hacked!). And definitely don't open attachments or click links from senders you don't know. Stay up-to-date

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...