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Active listening is a critical communication skill with significant applications in both healthcare and education. In healthcare, active listening enables practitioners to understand better patients’ concerns, including unspoken fears or expectations, which can lead to improved diagnoses, treatment adherence, and patient satisfaction.
Empathy can foster a genuine, caring connection between two people and greatly deepen relationships. Whether empathy comes naturally to you or it’s something you’d like to work on, the right ...
Reflective listening takes practice. [2] Reflective listening is one of the skills of motivational interviewing, a style of communication that works collaboratively to encourage change. [3] Failure to understand the needs of the person speaking can result in errors in work, such as problems being unresolved, or decisions not being quickly made. [4]
Unconditional positive regard, a concept initially developed by Stanley Standal in 1954, [1] later expanded and popularized by the humanistic psychologist Carl Rogers in 1956, is the basic acceptance and support of a person regardless of what the person says or does, especially in the context of client-centred therapy. [2]
Clinical empathy is a main component of the patient-provider relationship. It is seen as a commonly accepted pillar of professionalism for medical students. [ 9 ] Empathy involves both cognitive and affective aspects. [ 10 ]
Emma Seppala distinguishes compassion from empathy and altruism as follows: "... The definition of compassion is often confused with that of empathy. Empathy, as defined by researchers, is the visceral or emotional experience of another person's feelings. It is, in a sense, an automatic mirroring of another's emotion, like tearing up at a ...
Tough love is the act of treating a person sternly or harshly with the intent to help them in the long run. People exhibit and act upon tough love when attempting to address someone else’s undesirable behaviour. Tough love can be used in many scenarios such as when parenting, teaching, rehabilitating, self-improving or simply when making a ...
A therapeutic nurse-patient relationship increases the patient's trust in the nurse. Additionally, the patient is more willing to provide information to the nurse that may be pertinent to the safe care and medical needs of the patient. A therapeutic relationship can help patients cope better and lead to calmness at a time that the patient may ...