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A clerk is a white-collar worker who conducts record keeping as well as general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include record keeping , filing, staffing service counters, screening callers, and other administrative tasks. [ 1 ]
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
Administrative Science Quarterly is abstracted and indexed in, among other databases: SCOPUS, and the Social Sciences Citation Index. According to the Journal Citation Reports, its 2022 impact factor is 10.4, ranking it 19th out of 227 journals in the category 'Management', [3] and 19th out of 154 journals in the category 'Business'. [4]
In 1940, NUCAW merged with the Association of Women Clerks and Secretaries (AWCS) to form the Clerical and Administrative Workers' Union (CAWU). The union organised in the white-collar sector in the City of London and across the country, and had particular success in recruiting in the engineering industry.
Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.
A secretary, administrative assistant, executive assistant, personal secretary, [4] or other similar titles is an individual whose work consists of supporting management, including executives, using a variety of project management, program evaluation, communication, and/or organizational skills within the area of administration.
Administrative Behavior: a Study of Decision-Making Processes in Administrative Organization is a book written by Herbert A. Simon (1916–2001). It asserts that "decision-making is the heart of administration, and that the vocabulary of administrative theory must be derived from the logic and psychology of human choice", and it attempts to describe administrative organizations "in a way that ...
A staff clerk is a professional specialist clerk in the British Army who is a member of an administrative corps, as opposed to a unit clerk, who is a member of the corps or regiment in which they work and is trained first and foremost in the duties of that unit (such as an infantryman).