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Capability Maturity Model Integration (CMMI) is a process level improvement training and appraisal program. Administered by the CMMI Institute , a subsidiary of ISACA , it was developed at Carnegie Mellon University (CMU).
ITIL Version 3 is now known as ITIL 2007 Edition. In 2009, the OGC officially announced that ITIL Version 2 certification would be withdrawn and launched a major consultation as per how to proceed. [6] In 2009 and 2011, researchers investigated the benefits of the ITIL implementation. [7] [8] In July 2011, ITIL 2011 was released.
The meta-data model of the control sub-process is based on a UML class diagram. Figure 2.1.2 shows the metamodel of the control sub-process. Figure 2.1.2: Meta-process model control sub-process The CONTROL rectangle with a white shadow is an open complex concept. This means that the Control rectangle consists of a collection of (sub) concepts.
The Capability Maturity Model was originally developed as a tool for objectively assessing the ability of government contractors' processes to implement a contracted software project. The model is based on the process maturity framework first described in IEEE Software [2] and, later, in the 1989 book Managing the Software Process by Watts ...
Download as PDF; Printable version; ... ITIL (15 P) S. Software testing (9 C, ... Service Integration Maturity Model; Service-level agreement;
In the ITIL model, a 'Service' is defined as, "A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks." [ 2 ] The meaning is thus highly business-focused and assumes some degree of outsourcing , although this may just be outsourcing from within the functional ...
The "project". looked at Capability Maturity Model Integration, ISO 9000, COBIT, ITIL, ISO/IEC 27001:2013, and other standards, and found some potential for improvement in several fields, such as linking security to business needs, using a process based approach, providing some additional details (who, what, why) for implementation, and ...
Newer ITIL versions, particularly V3, have increasingly addressed the Application Development and Application Management domains; the ASL BiSL Foundation has published a white paper comparing ITIL v3 and ASL. [1] ASL was developed in the late nineties in the Netherlands, originally as the proprietary R2C model, which evolved into ASL in 2000.