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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  3. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  4. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    • 512 MB free hard disk space Internet connection. Download Desktop Gold. ... Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6 ...

  5. Download and install the AOL Shield Pro browser

    help.aol.com/articles/how-to-download-and...

    To install AOL Shield Pro on Microsoft Edge or Internet Explorer, click Run. To install AOL Shield Pro on Firefox, click Save File. The installation file will be saved to your Downloads folder. Open your Downloads folder and click the AOL Shield Pro install file to open. Click Yes to "Do you want to allow this app to make changes to your device?".

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. MyBenefits - AOL Help

    help.aol.com/products/aol-mybenefits

    Learn about all of the AOL software, email and other free services you can access even if you're already connected to the internet and don't use AOL dial-up!