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  2. Canned response - Wikipedia

    en.wikipedia.org/wiki/Canned_response

    Canned responses are predetermined responses to common questions.. In fields such as technical support, canned responses to frequently asked questions may be an effective solution for both the customer and the technical adviser, as they offer the possibility to provide a quick answer to common inquiries while requiring little human intervention.

  3. Slack (software) - Wikipedia

    en.wikipedia.org/wiki/Slack_(software)

    Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model.Slack is primarily offered as a business-to-business service, with its userbase being predominantly team-based businesses while its functionalities are focused primarily on business administration and communication.

  4. Use case - Wikipedia

    en.wikipedia.org/wiki/Use_case

    In software and systems engineering, a use case is a potential scenario in which a system receives an external request (such as user input) and responds to it. A use case is a list of actions or event steps typically defining the interactions between a role (known in the Unified Modeling Language (UML) as an actor) and a system to achieve a goal.

  5. Business intelligence - Wikipedia

    en.wikipedia.org/wiki/Business_intelligence

    Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. [1] Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text ...

  6. HTTP message body - Wikipedia

    en.wikipedia.org/wiki/HTTP_message_body

    The request/response message consists of the following: Request line, such as GET /logo.gif HTTP/1.1 or Status line, such as HTTP/1.1 200 OK, Headers; An empty line; Optional HTTP message body data; The request/status line and headers must all end with <CR><LF> (that is, a carriage return followed by a line feed).

  7. Audience response - Wikipedia

    en.wikipedia.org/wiki/Audience_response

    Hardware Based Audience Response: The presenter uses a computer and a video projector to project a presentation for the audience to see. In the most common use of such Audience Response systems, presentation slides (built with the Audience Response software) display questions with several possible answers, more commonly referred to as multiple choice questions.

  8. TIBCO Software - Wikipedia

    en.wikipedia.org/wiki/TIBCO_Software

    TIBCO (The Information Bus Company) was founded in 1997 by Vivek Ranadivé as a subsidiary of Reuters Holdings. [2] Ranadivé originally developed the information bus software at his previous company, Teknekron Software Systems, which he sold to Reuters for $125 million in 1994. [3]

  9. Knowledge management - Wikipedia

    en.wikipedia.org/wiki/Knowledge_management

    Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.