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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
This is an accepted version of this page This is the latest accepted revision, reviewed on 4 January 2025. Method of direct marketing For the American true crime documentary series, see Telemarketers (TV series). Telemarketing Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers ...
Umrao Jaan Ada (Urdu: اُمراؤ جان ادا) is an Urdu novel by Mirza Hadi Ruswa (1857–1931), first published in 1899. [1] It is considered the first Urdu novel by many [2] and tells the story of a tawaif and poet by the same name from 19th century Lucknow, as recounted by her to the author.
The Urdu Dictionary Board (Urdu: اردو لغت بورڈ, romanized: Urdu Lughat Board) is an academic and literary institution of Pakistan, administered by National History and Literary Heritage Division of the Ministry of Information & Broadcasting. Its objective is to edit and publish a comprehensive dictionary of the Urdu language.
The Urdu Wikipedia (Urdu: اردو ویکیپیڈیا), started in January 2004, is the Standard Urdu-language edition of Wikipedia, a free, open-content encyclopedia. [1] [2] As of 19 February 2025, it has 217,936 articles, 190,727 registered users and 7,544 files, and it is the 54th largest edition of Wikipedia by article count, and ranks 20th in terms of depth among Wikipedias with over ...
Note that Hindi–Urdu transliteration schemes can be used for Punjabi as well, for Gurmukhi (Eastern Punjabi) to Shahmukhi (Western Punjabi) conversion, since Shahmukhi is a superset of the Urdu alphabet (with 2 extra consonants) and the Gurmukhi script can be easily converted to the Devanagari script.
National Language Authority in Pakistan has been at the forefront in introducing Urdu Informatics as a tool for the standardisation of Urdu language. [1] Major steps in this respect include the development of Urdu keyboard and launching of software to automate translations between Urdu and English languages. [2]