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  2. Aplos Software - Wikipedia

    en.wikipedia.org/wiki/Aplos_Software

    Aplos Software is a privately held company that specializes in software as a service for nonprofit organizations.Their primary focus is simple software to manage the essential nonprofit tasks of fund accounting, nonprofit tax preparation and donor management for small, mid-sized, and large non-profit organizations.

  3. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Low-cost, non-intrusive and anywhere-anytime access are some of the advantages of email-based communications. Ticketing System and CRM Applications help keep track of a series of follow-up correspondence with a particular customer. Services offered via email response management is claims processing, polling/media analysis, subscription services ...

  4. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  5. Zoho Office Suite - Wikipedia

    en.wikipedia.org/wiki/Zoho_Office_Suite

    Zoho Office Suite is an US web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications. It is developed by Zoho Corporation. [2] [3]

  6. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

  7. Online help - Wikipedia

    en.wikipedia.org/wiki/Online_help

    Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. The purpose of most online help is to assist in using a software application, web application or operating system. However, it can also present information on a broad range of subjects.

  8. TOPdesk - Wikipedia

    en.wikipedia.org/wiki/TopDesk

    TOPdesk was founded by Frank Droogsma and Wolter Smit. Droogsma and Smit started developing the application TOPdesk in 1993, in an attic in Delft, the Netherlands, while working as developers at OGD IT services. [1] [2] In 1997, TOPdesk became a separate company and moved into a larger office.

  9. Jira (software) - Wikipedia

    en.wikipedia.org/wiki/Jira_(software)

    Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.