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Sample dunning record, from a 1913 business manual. Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable . Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue .
A simple tickler file may use any number of folders. A tickler file or 43 Folders System is a collection of date-labeled file folders organized in a way that allows time-sensitive documents to be filed according to the future date on which each document needs action.
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A bank deposit account is at the same time an asset of the depositor and debt of the bank. A statement typically presents the bank's view of the account, with credit entries increasing the bank's debit and debit entries reducing it.
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The SMS messages included a short reminder, a cost-emphasising reminder and a benefits-emphasising reminder. The findings illustrate that any SMS option increased the number of individuals reporting by 13.5% at a faster rate than ones who did not receive a text. This further led to 1.7% in fewer payment cancellations. [19]
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