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  2. Banks Aren't Doing Enough to Protect Customers From Scams - AOL

    www.aol.com/banks-arent-doing-enough-protect...

    A man purporting to be from Wells Fargo called Feldman in December 2023 and claimed that someone had used his credit card to make a purchase at a store in Florida.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. ChexSystems - Wikipedia

    en.wikipedia.org/wiki/ChexSystems

    A ChexSystems report examines data submitted by banks in the past five years. A report may describe banking irregularities such as check overdrafts, unsettled balances, depositing fraudulent checks, or suspicious account handling. Banks may refuse to open a new deposit account for a consumer that has a negative item reported.

  6. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  7. The person she was speaking to on the phone was not a Wells Fargo rep, as she discovered when she went into the bank to confirm that she'd been talking to a legitimate customer service staff member.

  8. Spam reporting - Wikipedia

    en.wikipedia.org/wiki/Spam_reporting

    Spam reporting, more properly called abuse reporting, is the action of designating electronic messages as abusive for reporting to an authority (e.g. an email administrator) so that they can be dealt with. Reported messages can be email messages, blog comments, or any kind of spam.

  9. Wells Fargo cross-selling scandal - Wikipedia

    en.wikipedia.org/wiki/Wells_Fargo_cross-selling...

    Wells Fargo's sales culture and cross-selling strategy, and their impact on customers, were documented by the Wall Street Journal as early as 2011. [5] In 2013, a Los Angeles Times investigation revealed intense pressure on bank managers and individual bankers to produce sales against extremely aggressive and even mathematically impossible [7] quotas. [8]