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2. List of companies in Charlotte - Wikipedia

   en.wikipedia.org/wiki/List_of_companies_in_Charlotte

   This is a list of major companies and organizations in the Charlotte metropolitan area, through corporate or subsidiary headquarters or through significant operational and employment presence in and around the American city of Charlotte, North Carolina. The Charlotte metropolitan area is home to seven Fortune 500 companies, numbers in italics ...

3. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

4. Uptown Charlotte - Wikipedia

   en.wikipedia.org/wiki/Uptown_Charlotte

   Uptown Charlotte, also called Center City, is the central business district of Charlotte, North Carolina, United States. The area is split into four wards by the intersection of Trade and Tryon Streets, and bordered by Interstate 277 and Interstate 77. The area is managed and overseen by the Charlotte Central City Partners, which is one of the ...

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

6. Virtual queue - Wikipedia

   en.wikipedia.org/wiki/Virtual_queue

   Some utility companies (electric, natural gas, telecommunications, and cable television) use virtual queuing to manage seasonal peaks in call center traffic, as well as unexpected traffic spikes due to weather or service interruptions. Call centers that process inbound telesales calls use virtual queuing to reduce the number of abandoned calls.

7. Charlotte, North Carolina - Wikipedia

   en.wikipedia.org/wiki/Charlotte,_North_Carolina

   Charlotte (/ ˈ ʃ ɑːr l ə t / ⓘ SHAR-lət) is the most populous city in the U.S. state of North Carolina and the county seat of Mecklenburg County.The population was 874,579 at the 2020 census, [10] making Charlotte the 15th-most populous city in the United States, the seventh-most populous city in the South, and the second-most populous city in the Southeast behind Jacksonville, Florida.