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When you aren't sure if a message that appears to be from PayPal is really from us, don't click on any links, call any listed phone numbers, or download attachments. Forward the entire email to phishing@paypal.com and delete it from your inbox.
Don't reply, open links, download attachments, or call any listed phone number. Invoice and Money Request scams. These scams can happen in numerous ways: You receive an invoice or money request through PayPal, but for a product/service/crypto you never ordered. Don’t pay it.
Learn how to report fraud or an unauthorized transaction on your PayPal account or card. Find the phone numbers and links for PayPal Credit, PayPal Debit, PayPal Cashback, and other services.
Scammers may send text messages with bogus phone numbers or URLs to access your PayPal account. Learn how to identify and report these messages and protect your account.
You receive a fake invoice or payment request by email, designed to look like a real PayPal email. Never click any links or call any phone numbers in a suspicious email. How to avoid these scams: If you receive a suspicious invoice or payment request, don't pay it. Don't call any phone numbers in the invoice note or open suspicious URLs.
Before sending anything, login to PayPal and check that you received a payment. To report a suspicious email or website, forward it to phishing@paypal.com and we’ll investigate it for you. After you send us the email, delete it from your inbox.
Don’t call any phone numbers stated in the invoice note or open suspicious links. You can report any unwarranted invoices or money requests by logging in to the PayPal website or the PayPal app. Here’s how to cancel a suspicious money request or invoice on the PayPal website:
Learn how to identify and prevent PayPal scams that use phishing, social engineering, or fake invoices to steal your money or information. Find out the signs of a PayPal scammer and the latest types of scams to watch out for in 2024.
Report fraud to protect PayPal. Change password & security questions if compromised. Types of fraud include unauthorized activity & fake emails/websites.
Only contact PayPal using the number listed on its website. Don't trust phone numbers included in emails, and avoid calling numbers that pop up in Google results, as these can be bogus.