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Loyalty Status Match FAQs. For Crown & Anchor Society and Captain’s Club: Enroll through the Royal Caribbean or Celebrity Cruises websites, or their respective apps. Guests who are currently only members of Venetian Society should call 1-888-978-4070 (North America) or call your local Silversea Office (charges may apply).
As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact Crown & Anchor Society at (800) 526-9723. If you are outside the U.S. and Canada, call (5...
For more questions regarding travel Agents / Agencies, Group Reservations (sailing with 8 or more staterooms) Call: Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) (Mon-Fri: 8:30AM-9:00PM / Sat & Sun: 9:00AM-7:00PM) Dec. 24th & Dec. 31st: 9:00-13:00. (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: 10:00AM-4:00PM)
Suite 2001, 20/F, Tower 1, The Gateway, Harbour City, Tsim Sha Tsui, Hong Kong
If you have sailed with us before but are not yet enrolled, you can contact the Crown & Anchor Society at (800) 526-9723 to sign up before your next cruise. For those outside the U.S. and Canada, call (541) 285-9723. Operating hours are Monday through Friday, 9 AM-9 PM ET, and Saturday through Sunday, 9 AM-6 PM ET.
A. Crown & Anchor Society members can view their points and tier benefits on the Royal Caribbean App or online on your Guest Account page. If your loyalty information is not listed, add your member number on either the Dashboard screen or within Settings. If you still do not see your loyalty details, email guestaccounthelp@rccl.com for assistance.
IN-STATEROOM SERVICES. 21_Platinum, Emerald, Diamond, Diamond Plus, and Pinnacle Club members receive $5 off the purchase of a $25 Dry Clean or Press service. 22_Receive a one-time discount off a $34.99 wash and fold laundry bag on 5+ night sailings. Platinum and Emerald members receive a $5 discount.
I am missing Crown & Anchor points from my profile. Who can I speak to? A. Crown & Anchor points take about two weeks from the end of your sailing to post to your account. If you are missing any Crown & Anchor points from one of your previous sailings or have any inquiries regarding your account, please contact us at crownandanchor@rccl.com.
As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact Crown & Anchor Society at (800) 526-9723. If you are outside the U.S. and Canada, call (5...
A. After completing your first cruise, you'll achieve Gold tier status in Crown & Anchor Society, unlocking numerous exclusive perks such as special savings on cruise vacations, exciting onboard offers every time you sail with us and more. Members also receive additional amenities, cruise planning benefits, and access to onboard events.