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Email us for technical assistance related to Medicaid.gov.
Customer Call Center. Phone: (850) 300-4323 Florida Relay 711 or TTY 1-800-955-8771 Available 7:00 a.m. - 6:00 p.m., Monday-Friday. Public Benefits and Services Office of Economic Self-Sufficiency Mail Center P.O. Box 1770 Ocala, FL 34478-1770 Fax: 1-866-886-4342
Contact Florida Medicaid. If you have questions about Medicaid coverage, please call the Medicaid Helpline at 1-877-254-1055 (TDD 1-866-467-4970). Staff are available to assist you Monday through Friday, 8am-5pm EST.
Call your Medicaid health plan for any questions about your Medicaid services. If you need help finding contact information for your plan, call our Medicaid Helpline at 1-877-254-1055 or visit www.ahca.myflorida.com/Medicaid. YOUR MEDICAID DENTAL PLAN • Locating a dentist • The services your plan covers • Other general questions you may ...
Medicaid is a medical assistance program that provides access to health care for low-income families and individuals. Medicaid also assists the elderly and people with disabilities with the costs of nursing facility care and other medical and long-term care expenses.
FL Medicaid Member Portal Español / Kreyòl Ayisyen | Contact Us 1-877-711-3662 | M-TH 8-8, F 8-7
Customer Care. 800-477-6931 (TTY: 711) Monday – Friday, 8 a.m. – 8 p.m., Eastern time. Note: Our automated phone system may answer your call on Saturdays, Sundays and some public holidays. This system will ask you to select the reason for your call, and we will call you back by the end of the next business day. Community Management Department
Medicaid members: For help with issues accessing pediatric therapy providers, call 844-406-2396 (TTY 711) or email Martha Villalba at maramathavillalbatherapyaccess@simplyhealthcareplans.com. Call our 24-hour Nurse HelpLine. Get answers to your medical questions anytime, day or night, even on holidays and weekends. Not signed up?
We have different helplines, depending on your plan. On this page, you can find contact info for Member Services, the 24-Hour Nurse Line and more. If you think you need emergency care, call 911 or go to the nearest hospital. 1-800-441-5501 (TTY: 711) Member Services: Monday through Friday, 8 AM to 7 PM ET.
☎ Member Address Updates (Contact Information Updates): Gateway Customer Service Center at 1-877-423-4746 ☎ General Member Inquiries (Benefits, ID Cards, Provider Listings): GAMMIS Member Call Center at 1-866-211-0950