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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  3. Frank Blake (businessman) - Wikipedia

    en.wikipedia.org/wiki/Frank_Blake_(businessman)

    [5] Blake was given credit for returning to the "Orange Apron Cult — the nearly religious zeal for knowledgeable employees and high levels of customer service that was the secret of the company’s original success", as he believed that customer service was the key to Home Depot to differentiate itself from competitors on aspects other than ...

  4. Home Depot - Wikipedia

    en.wikipedia.org/wiki/Home_Depot

    This is an accepted version of this page This is the latest accepted revision, reviewed on 16 February 2025. American multinational home improvement supplies retailing company The Home Depot, Inc. A Home Depot in Onalaska, Wisconsin Company type Public Traded as NYSE: HD DJIA component S&P 100 component S&P 500 component Industry Retail (home improvement) Founded February 6, 1978 ; 47 years ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

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  7. Ted Decker - Wikipedia

    en.wikipedia.org/wiki/Ted_Decker

    In October 2020, Decker became president and chief operating officer at Home Depot. [7] Decker was announced as the new CEO and president at Home Depot in January 2022 after 22 years with the company. Decker's appointment to the position coincided with renewed demand for home improvement materials following a lull spurred by the COVID-19 ...

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