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Help & customer support. Hello, Choose a help topic, get quick answers or chat with our automated assistant. How may we help you? Search help topics. Your Order. Track Your Order. Edit or Cancel an Order. Substitutions for Store Pickup and Delivery Items. Canceled Orders. Delayed Orders. Missing Items. Order Not Received. Reorder. Alcohol Orders.
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Need Help? Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART).
Add Pharmacy Access and Verify Identity Online. Manage Family Prescriptions. Download Pharmacy History. Prescription Status and Pharmacy Refill Orders. Unable to Verify Identity (Pharmacy) Reset Walmart Pharmacy PIN. Add or Update Insurance Information. Schedule or Cancel a Vaccination Appointment.
You can contact Walmart Customer Service via their website or phone number (1-800-WALMART) for online orders. The website is the easiest method if you need to make simple changes like editing your online order.
You can track your order from your shipping confirmation email or by visiting Walmart.com. When your package ships, we'll send you an email with the tracking link. You can use the link at any time to check its progress.
Contact our Customer Service team to provide a comment or ask a question about your local store or our corporate headquarters.
Help Center / Returns & Refunds. Hello, How can we help you? Track Your Order. Edit or Cancel an Order. Returns & Refunds. Search help topics. Returns & Refunds. Refunds. Start an Online Return. Walmart Standard Return Policy. Walmart Marketplace Return Policy – Return Restrictions. Marketplace Major Appliances Purchase and Returns Guide.
You have three ways to order your items: Pickup: Pickup your order curbside at a nearby store. Delivery: We'll bring your order to your home from a store. (Fees may apply) Shipping: Your order will be shipped fast via UPS, FedEx, or another carrier. Pickup and Delivery from store
help@walmart.com: This is the primary address for general inquiries about products, orders, returns, website help, and other common issues. When emailing this address, be sure to include your name, order number (if applicable), and a clear, concise description of your question or concern.