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Use Face, Fingerprint or PIN to sign in to AOL Entering a password to sign in to your AOL account can sometimes feel like a hassle, especially if you forget it. If your smart device is enabled with biometric authenticators like a fingerprint sensor or facial recognition technology, you can sign in with ease.
After the PUK code is entered, the PIN must be reset. If the wrong PUK is entered ten times in a row, the SIM card will become permanently blocked and unrecoverable, requiring a replacement or, in rare cases, can be recovered by the provider when the PUK code is forgotten.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device. Force stop and restart the app Verified for version 4.4 and later
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.