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  2. Benchmarking - Wikipedia

    en.wikipedia.org/wiki/Benchmarking

    This type is usually not industry specific, meaning it is best to look at other industries, i.e. Strategic Benchmarking with the help of PIMS (Profit impact of marketing strategy). Functional benchmarking - a company will focus its benchmarking on a single function to improve the operation of that particular function.

  3. Industry Classification Benchmark - Wikipedia

    en.wikipedia.org/wiki/Industry_Classification...

    The Industry Classification Benchmark (ICB) is an industry classification taxonomy launched by Dow Jones and FTSE in 2005 and now used by FTSE International and STOXX. It is used to segregate markets into sectors within the macroeconomy. The ICB uses a system of 11 industries, partitioned into 20 supersectors, which are further divided into 45 ...

  4. What Are Benchmarks? - AOL

    www.aol.com/news/2013-04-25-benchmarks...

    Today's term: benchmarks. You probably think of a benchmark as simply a baseline for comparison, something you can measure performance or judge quality against -- and if so, you're right.

  5. Industry average - Wikipedia

    en.wikipedia.org/wiki/Industry_average

    Industry averages (of financial ratios) are generally using as benchmarks or tools which helps business to make comparisons that helps to determine its position within the industry and evaluate financial performance of the business. [1] It is a useful tool for business managers and investors, helps with decision making process. [2]

  6. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    The origins of NPS date to a 2003 Harvard Business Review article by Reichheld titled "The One Number You Need To Grow". [3] Reichheld said he found the "would you recommend" question the best predictor of return business and word of mouth marketing, compared to equivalent questions like "How satisfied are you?", "Does this company deserve your loyalty?", and "Do you intend to return?".

  7. Cost benchmarking - Wikipedia

    en.wikipedia.org/wiki/Cost_Benchmarking

    Cost benchmarking is the measurement, refinement and analysis of one's Cost of Goods Sold (COGS) when compared to market peers. Cost benchmarking identifies competitiveness of pricing in industry terms, highlighting best in class [ 1 ] pricing and subsequently showing areas for competitive pricing improvement.

  8. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    The film industry is an example where the importance of testing film content and marketing material involves: Concept testing, which evaluates reactions to a film idea and is fairly rare; Positioning studios, which analyze a script for marketing opportunities; Focus groups, which probe viewers' opinions about a film in small groups prior to ...

  9. Competitor analysis - Wikipedia

    en.wikipedia.org/wiki/Competitor_analysis

    Two additional columns can be added. In one column, a company can be rated on each of the key success factors (try to be objective and honest). In another column, benchmarks can be listed. They are the ideal standards of comparisons on each of the factors. They reflect the workings of a company using all the industry's best practices.