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ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
The business review platform went remote like many other organizations when the pandemic hit, but unlike so many others, it stayed that way and introduced a remote-first policy in 2021.
It has since become one of the leading sources of user-generated reviews and ratings for businesses. Yelp grew in usage and raised several rounds of funding in the following years. By 2010, it had $30 million in revenue, and the website had published about 4.5 million crowd-sourced reviews. From 2009 to 2012, Yelp expanded throughout Europe and ...
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Yelp filed an antitrust lawsuit against Google on Wednesday, alleging Google used its monopoly to dominate local search and advertising markets.
In April 2018, Mulvaney said he would shut down public access to the CFPB's online database of consumer complaints where consumers could post complaints and the CFPB used to guide its investigations. [49] Mulvaney said, "I don't see anything in here that says I have to run a Yelp for financial services sponsored by the federal government."
[56] In December 2016, Yelp reviews of Trump Grill averaged two-and-a-half out of five stars, while Google reviews averaged three of five stars. [57] Health inspections in 2018 reported "evidence of mice or live mice" in and around the kitchen, according to records obtained by the New York Daily News, in violations the inspectors called ...