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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
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Once you've secured your account and changed your password, it should help to resolve the additional issues with your account. Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem.
This can be due to a misconfiguration or intentional restrictions imposed by the server administrator. Blocked by firewall or security software: A 403 status code can occur if a firewall or security software blocks access to the resource. This may happen due to security policies, malware detection, or other security measures.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
Problem with your username - your username was unsuitable and has been blocked; you need to choose another before continuing. Unintended triggering of anti-vandalism systems (known as "collateral damage") - your IP address unfortunately happens to match an IP address used by a blocked account. Ask for further information and/or request unblocking.