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Zoho CRM was released in 2005, along with Zoho Writer, the company's first Office suite product. [9] Zoho Projects, Creator, Sheet, and Show were released in 2006. [9] Zoho expanded into the collaboration space with the release of Zoho Docs and Zoho Meeting in 2007. In 2008, the company added invoicing and mail applications, reaching one ...
Zoho Office Suite is an Indian web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications.
Data as a service is a general term that encompasses data-related services. Now DaaS service providers are replacing traditional data analytics services or happily clustering with existing services to offer more value-addition to customers. The DaaS providers are curating, aggregating, analyzing multi-source data in order to provide additional ...
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These analytics help improve customer service by finding small problems which can be solved, perhaps by marketing to different parts of a consumer audience differently. [20] For example, through the analysis of a customer base's buying behavior, a company might see that this customer base has not been buying a lot of products recently.
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"Fallout analysis," a subset of path analysis, looks at "black holes" on the site, or paths that lead to a dead end most frequently, paths or features that confuse or lose potential customers. With the advent of big data along with web-based applications, online games, and eCommerce platforms, path analysis has come to include much more than ...
A cloud database is a database that typically runs on a cloud computing platform and access to the database is provided as-a-service. There are two common deployment models: users can run databases on the cloud independently, using a virtual machine image, or they can purchase access to a database service, maintained by a cloud database provider.