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If you have any problems paying online with your QUEST card, check your account balance. If you have money available and still can’t complete your order, contact the store’s customer service for help.
Cardholder Portal - EBT Edge
The Wisconsin QUEST card is a safe and easy way for you to use your FoodShare benefits. You use it to buy food at stores that have swipe card terminals and take part in FoodShare. It is similar to a plastic debit card and has your name, card number, and the Wisconsin QUEST logo on it.
After the benefits are in your account, you can buy food at stores, farmers markets, and other places that accept EBT payments. To buy food with FoodShare benefits, use your Wisconsin QUEST card.
MyACCESS is a simple and convenient way to manage your benefits right from your smartphone. It’s free, easy to use, and just a tap away! See the programs you’re enrolled in and when your next renewal is due. Get reminders about actions you need to take or documents you need to submit.
How do I apply for FoodShare Wisconsin? Which stores and farmer’s markets accept the Quest Card? Can I check my balance online? Am I eligible for other benefits? These are just a few of the questions you might have about Wisconsin’s FoodShare program. The Propel guide to EBT in Wisconsin can answer them, and many more!
To see information about your benefits (or report changes online), you will also need to fill in either your Case Number OR your 16-digit Wisconsin QUEST Card Number, OR your 10-digit Wisconsin Forward Card ID Number.
Check your FoodShare card balance by calling QUEST Card Service at 877-415-5164 or using the MyACCESS mobile app, ebtEDGE website, or ebtEDGE mobile app. Using only these tools to check your card balance helps prevent unauthorized card access.
The Wisconsin Quest Card is Wisconsin’s EBT card. EBT = electronic benefits transfer. EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps (also known as SNAP benefits) and/or cash benefits. You can use it at stores that accept EBT.
FoodShare: Your Income Could Make You Eligible. FoodShare benefits are available to many families across Wisconsin. Your family may be able to get benefits if you don’t earn enough money to pay for basic things you need. Family income is one factor we use to determine if you’re eligible.