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Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.
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The Magnuson–Moss Warranty Act (P.L. 93-637) is a United States federal law (15 U.S.C. § 2301 et seq.). Enacted in 1975, the federal statute governs warranties on consumer products. The law does not require any product to have a warranty (it may be sold "as is"), but if it does have a warranty, the warranty must comply with this law.
Provide clear and concise information about the trial: Companies should communicate the terms and conditions of the free trial, including the duration, any associated costs, and the cancellation process. Offer a genuine free trial experience: A truly free trial should not require credit card information. Instead, it should allow the user to ...
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