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The UPS Store offers shipping, packaging, printing, shredding, notary services and postal services for individual consumers and small businesses. [7] [8] [9] Franchise locations are typically found on or near military bases, hotels, colleges, shopping centers and convention centers. [10]
United Parcel Service, Inc. (UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. [1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company [6] and one of the world's largest shipping couriers.
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Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]