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The Project Management Institute references the seven basic tools in A Guide to the Project Management Body of Knowledge as an example of a set of general tools useful for planning or controlling project quality. [9] The seven basic tools stand in contrast to more advanced statistical methods such as survey sampling, acceptance sampling ...
There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as check sheets; Graphical tools such as histograms, frequency diagrams, spot charts and pie charts; Run charts and control charts
Process decision program chart. A useful way of planning is to break down tasks into a hierarchy, using a tree diagram. The process decision program chart (PDPC) extends the tree diagram a couple of levels to identify risks and countermeasures for the bottom level tasks. Different shaped boxes are used to highlight risks and identify possible ...
These cover product improvement, process improvement, and people-based improvement. ISO 9004 — guidelines for performance improvement. ISO 9001 — a certified quality management system (QMS) for organizations that want to prove their ability to consistently provide products and services that meet the needs of their customers and other ...
"Top management has direct responsibility for quality improvement." "Increased quality comes from systematic analysis and improvement of work processes." "Quality improvement is a continuous effort and conducted throughout the organization." The Navy used the following tools and techniques: The PDCA cycle to drive issues to resolution
Six Sigma (6σ) is a set of techniques and tools for process improvement.It was introduced by American engineer Bill Smith while working at Motorola in 1986. [1] [2]Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.
When the process distribution is ready to be assessed, the assessor fills out the check sheet's heading and actively observes the process. Each time the process generates an output, he or she assesses the output for defects and marks the section of each view where each is found. If no defects are found for a process output, no check mark is made.
A control chart is a more specific kind of run chart. The control chart is one of the seven basic tools of quality control, which also include the histogram, pareto chart, check sheet, cause and effect diagram, flowchart and scatter diagram. Control charts prevent unnecessary process adjustments, provide information about process capability ...