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Total complaints Complaints about Telstra ... accounted for 10% of total contact centre activity. ... Telstra BigPond owned and operated a number of virtual islands ...
127 – Testing numbers (e.g. 12722123 reads your number from a Telstra line, 12723123 reads your number for an Optus line) (length varies), dial 12722199 then hang up and the call is returned by the exchange (used to test handset functionality)
It is an offence for a non-exempt organisation to call a number on the Do Not Call Register; organisations that do so may be fined. [12] Individuals who receive telemarketing calls when their number is on the register can submit a complaint to the Australian Communications and Media Authority. [13]
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV ...
In March 2014, Telstra sold 70% of the Sensis business to American private equity firm Platinum Equity for $454 million. As a part of the deal Sensis would continue producing and distributing the White Pages directory as required under Telstra's carrier licence. The sale saw Sensis depart Telstra management and begin to operate as a separate ...
Telstra Corporation Limited v The Commonwealth was an important case decided in the High Court of Australia on 6 March 2008. [1]It concerned a dispute between Telstra Corporation and the Commonwealth of Australia, the Australian Competition & Consumer Commission (ACCC) and eleven other ISPs regarding the ownership of and shared access obligations to the Telstra controlled unconditional local ...
Telstra Corporate Centre is an office skyscraper in Melbourne, Australia. Standing 218 m high with 47 floors (43 used as offices), [ 1 ] it is the equal 21st tallest in Melbourne as of 2024. [ 2 ] It is located at 242 Exhibition Street .
In 2008 management of the Trading Post was transferred to Telstra. In 2009 the printed Trading Post was shut down. Sensis is responsible for Telstra's telephone directory assistance call centers – including 1223 ("Telstra Directory Assistance"), 12456 ("Call Connect"), 1225 ("International Directories") and 1234 ("1234" information service).