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The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
In a few short months, the mandate was expanded to cover unresolved consumer complaints as well. In 2002, as a result of discussions among government, industry and consumer groups about improving consumer protection in financial services, all members of the Investment Industry Regulatory Organization of Canada and the Mutual Fund Dealers ...
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. Do you have a complaint regarding a telecom or residential TV service that we haven't been able to resolve? The independent Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you free of charge.
The Consumer Protection Act ( French: Loi sur la protection du consommateur) is a Quebec law which gives protections to consumers in dealing with merchants and businesses. It requires merchants to deal honestly in all matters of advertising, and in fair contracts.
The Consumers Council of Canada is a non-profit, volunteer-based consumer organization, promoting consumer rights and responsibilities in Canada. [3] Founded in 1994, the organization is based in Toronto. [1] The Consumers Council of Canada was a member of the Canadian Consumer Initiative. [4] The initiative, initiated by the Office of Consumer ...
The Office of Consumer Affairs ( OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
Release. 5 October 1972. (1972-10-05) –. present. CBC Marketplace is a Canadian investigative consumer program which has been broadcast on CBC Television since 1972. The program investigates consumer reports on issues such as product testing, health and safety, fraudulent business practices, and also tests government and industry promises.