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  2. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Consumer behaviour is the study ... for a detailed examination of factors influencing customer loyalty, re-purchase intentions, and other behaviors like providing ...

  3. Buyer decision process - Wikipedia

    en.wikipedia.org/wiki/Buyer_decision_process

    As part of consumer behavior, the buying decision process is the decision-making process used by consumers regarding the market transactions before, during, and after the purchase of a good or service. It can be seen as a particular form of a cost–benefit analysis in the presence of multiple alternatives. [1] [2]

  4. Buying center - Wikipedia

    en.wikipedia.org/wiki/Buying_center

    The concept of a buying center (as a focus of business-to-business marketing, and as a core factor in creating customer value and influence in organisational efficiency and effectiveness) formulates the understanding of purchasing decision-making in complex environments. Some of the key factors influencing a buying center or DMU's activities ...

  5. Consumer socialization - Wikipedia

    en.wikipedia.org/wiki/Consumer_socialization

    It has been argued, however, that consumer socialization occurs in the adult years as well. This field of study is a subdivision of consumer behavior as its main focus is on how childhood and adolescent experiences affect future consumer behavior. It attempts to understand how factors such as peers, mass media, family, gender, race, and culture ...

  6. Purchase funnel - Wikipedia

    en.wikipedia.org/wiki/Purchase_funnel

    Many different business-to-consumer purchase models exist in marketing today, but it is generally accepted that the modern business-to-business purchase funnel has more stages, considers repurchase intent, and takes into account new technologies and changes in consumer purchase behavior. [3] [4] As a model, the buying funnel has been validated ...

  7. Impulse purchase - Wikipedia

    en.wikipedia.org/wiki/Impulse_purchase

    In a study conducted in a collectivistic environment in 2023, Muhammad, Adeshola and Isiaku found that factors such as aesthetic appeal, scarcity promotions and discounted prices stimulate impulse buying behaviour on Instagram by Gen-Z. [3] Positive emotional responses evoked by these factors also influence impulse buying, whereas the impact of ...

  8. Value-action gap - Wikipedia

    en.wikipedia.org/wiki/Value-action_gap

    These factors influence the reasons behind buying behavior and environmental considerations are often not taken into account, regardless of the attitudes people have regarding the environment. Overcoming this gap is of particular importance for environmental policies as finding ways to overcome it should increase the effectiveness of these ...

  9. Sustainable consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Sustainable_consumer_behaviour

    Sustainable consumer behavior is the sub-discipline of consumer behavior that studies why and how consumers do or do not incorporate sustainability priorities into their consumption behavior. It studies the products that consumers select, how those products are used, and how they are disposed of in pursuit of consumers' sustainability goals.