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Tools used for controlling and improving business processes. Tools used for data consolidation and decision making. Nowadays, management tools have evolved dramatically in the last decade thanks to fast technology advances, so fast that it is difficult to select the best business tools for any situation in any company. [4]
Information management embraces all the generic concepts of management, including the planning, organizing, structuring, processing, controlling, evaluation and reporting of information activities, all of which is needed in order to meet the needs of those with organisational roles or functions that depend on information. These generic concepts ...
Executive information system (EIS) is a reporting tool that provides quick access to summarized reports coming from all company levels and departments such as accounting, human resources and operations. Marketing information systems are management Information Systems designed specifically for managing the marketing aspects of the business.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Information management deals with the practical and theoretical problems of collecting and analyzing information in a business function area including business productivity tools, applications programming and implementation, electronic commerce, digital media production, data mining, and decision support.
As a result, the quality of the output is high enough to be used as a tool in the decision-making process. [13] Based on HP IDOL (Intelligent Data Operating Layer), HP Information Analytics help organizations extract meaning from all forms of human information such as audio, text and video. [14]
Enterprise information management (EIM) is a business discipline specializing in providing solutions for optimal use of information within organizations, for instance to support decision-making processes or day-to-day operations that require the availability of knowledge. EIM aims to overcome traditional/legacy IT-related barriers to managing ...
National Institute of Standards and Technology (NIST) definition for SIEM tool is application that provides the ability to gather security data from information system components and present that data as actionable information via a single interface. [4] SIEM tools can be implemented as software, hardware, or managed services. [5]